Challenge
EverSmile Dental Care, though well-regarded for its patient care, struggled with operational inefficiencies and stagnant growth. Manual appointment handling led to missed bookings and delays, while the absence of a structured feedback loop made it difficult to improve services. Additionally, their ambition to expand into new locations lacked a clear roadmap, and limited marketing efforts resulted in low visibility both online and offline.
Results
With the implementation of an automated booking and feedback system, EverSmile was able to streamline patient scheduling and gather valuable insights to improve service quality. A scalable franchise roadmap gave the team a clear direction for expansion, while comprehensive marketing campaigns spanning local SEO, social media, and community outreach significantly boosted awareness and engagement. Within months, the clinic saw a 40% increase in patient bookings, a 65% improvement in patient retention, and a 120% jump in overall online visibility.
40%
65%
120%
Note: The results shown are real, but the client names have been changed due to NDA restrictions. While we can’t reveal their identities, the outcomes speak for themselves.
While most of our client reviews are NDA-protected (because, you know, top-secret agency white label stuff), We managed to sneak in a few favorites from our previous partners.
